CoiMe Privacy Policy

Effective Date:March 10, 2025

At CoiMe, the safeguarding of your privacy and the responsible handling of your personal information constitute the bedrock of our operations. This Privacy Policy elucidates how we collect, employ, share, and protect your data when you interact with our mobile application, CoiMe. We earnestly implore you to peruse this policy with meticulous attention to comprehensively understand our stance and procedures regarding your personal data and its management.

1. Information Collection

When you utilize CoiMe, we amass the following categories of information:

a. Account and Information within CoiMe

CoiMe presents a seamless and expeditious login alternative. By opting for the "Swift Login" feature, our system generates a distinct account accompanied by a system-allocated ID, a preset name, and initial details. You possess the liberty to customize these elements according to your predilections, and our system will securely archive and update the information in real-time.

b. User-Generated Content

• Messages: The substance of messages dispatched via our Instant Messaging service, potentially encompassing text, images, and videos.

• Video Calls: The video and audio data originating from your video calls, such as call duration and the identities of the participants.

• Social Interactions: Data pertaining to the users you follow and those who follow you.

c. Usage Data

We might gather particulars about your engagement with CoiMe, including:

• Device Information: Such as the device identifier, type, operating system, Advertising IDs, IP address, mobile network particulars, and application version.

• App Activity: The web pages you visit, the features you engage with, and your interactions within the app, like transmitting messages or initiating video calls.

• Log Data: Information automatically documented by our servers when you access the app, comprising timestamps, error logs, and system activity.

d. Cookies and Similar Technologies

We utilize cookies and analogous technologies to augment your user experience, dissect your usage patterns, and offer customized content. You can administer your cookie preferences within the app settings.

e. Permission Acquisition

At CoiMe, our objective is to furnish you with a fluid and captivating user experience. To this end, we may solicit certain permissions on your device:

1. Microphone Permission: This is requisite for enabling the video call functionality, permitting lucid and real-time voice communication during calls.

2. Camera Permission: Employed for video calls and for capturing pictures within the IM chat for sharing with your contacts.

3. Album Permission: Facilitates your access to and selection of photos from your device's album for dissemination in the IM chat.

4. Advertising ID Permission: We utilize this to personalize the advertisements you encounter within the app, while ensuring the preservation of your privacy.

5. Storage Read Permission: This empowers us to cache data such as images and media files, enhancing loading speed and enabling data analysis for the betterment of app performance.

We are resolute in using these permissions judiciously and solely for the delineated purposes.

2. How We Use Your Information

We harness your information for the following ends:

• To guarantee the seamless operation and continuous enhancement of CoiMe, tailoring the user experience and augmenting its functionality.

• To foster social interactions, pairing you with other users, and overseeing your connections.

• To communicate with you regarding pivotal updates, notifications, and support messages related to the app.

• To proffer personalized experiences, including recommendations and match suggestions predicated on your preferences and in-app activities.

• To scrutinize user behavior, troubleshoot issues, and optimize app performance.

• To uphold compliance and ensure the safety of our platform, monitoring for and precluding any abuse or violations.

3. How We Share Your Information

We may share your information with the following entities:

a. Other CoiMe Users

The information you elect to share, such as messages, video calls, and your public profile, may be perceptible to other users contingent upon your privacy settings.

b. Service Providers

We partner with meticulously chosen collaborators who render essential services for our operations, such as Appsflyer for dissecting application performance and Facebook for gleaning marketing insights. These partnerships are safeguarded by stringent confidentiality accords, and the partners are obliged to handle user data securely and only for the intended purposes.

c. For Legal and Compliance Purposes

We may share your information if mandated by law, in response to legal requisitions, or to safeguard the rights and safety of CoiMe, our users, and others.

d. Business Transfers

In the event of a merger, acquisition, or divestiture of part or all of our business, your personal data may be transferred as part of the transaction.

4. Data Retention

We retain your personal information only for the duration necessary to fulfill the objectives enumerated in this Privacy Policy, adhere to legal obligations, resolve disputes, and enforce our agreements. If you elect to delete your account, we will expunge your personal data from our active systems, although certain information may be retained in backups for a circumscribed period.

5. Data Sharing and Opt-Out Provisions

We are acutely aware of the significance of your privacy and your entitlement to govern your personal information. Under specific circumstances, we may share aggregated and anonymized datasets with third parties to refine our services. However, you have the prerogative to opt-out of data sharing. To exercise this option, navigate to the "Settings" menu in the CoiMe app and disable the "Data Sharing" option. Once you opt-out, we will instantaneously cease all germane data sharing activities. If you harbor any queries or concerns, please reach out to our support team at dinhnguyen0cfc9rg@gmail.com.

6. Your Rights and Choices

You possess the following rights concerning your personal information:

a. Access and Update

You can access and modify your account information at any juncture through the app's settings.

b. Delete Your Account

You can obliterate your account within the app settings, which will culminate in the permanent deletion of your personal data, except for information retained for legal or business imperatives.

c. Opt-out of Communications

You can elect to discontinue receiving promotional emails or notifications by adjusting your communication preferences in the app or availing of the "unsubscribe" link in the emails.

d. Data Portability

You can solicit a copy of your personal data in a machine-readable format by contacting us at dinhnguyen0cfc9rg@gmail.com.

e. Withdraw Consent

If we rely on your consent for certain data processing, you have the right to rescind it, although this may impact the app's functionality.

7. Security of Your Information

We accord the highest priority to the security of your personal data and implement industry-standard security measures to shield it from unauthorized access, alteration, disclosure, or destruction. Nevertheless, it is imperative to acknowledge that no security paradigm is entirely impregnable, and we cannot vouch for absolute security.

8. Children’s Privacy

The protection of the privacy and well-being of children is non-negotiable at CoiMe. We have instituted comprehensive measures to ensure a secure environment:

1. Stringent Age Verification
Our platform is accessible solely to users aged 18 and above. We deploy advanced technology and manual vetting during the registration process to forestall underage access. Any attempts to deceive the system will precipitate immediate account suspension or termination and potentially legal action.

2. Prohibition of Harmful Content
We maintain a zero-tolerance stance towards any content related to the sexualization, exploitation, or abuse of minors. Our cutting-edge content moderation system, integrating AI and human review, detects and eradicates such content posthaste. Users accountable for such content will face severe sanctions.

3. Blacklisting Offenders
Individuals with a history of child-related criminal activities are permanently barred from our platform. Our internal blacklist is routinely updated and cross-referenced with law enforcement databases.

4. Monitoring and Reporting Systems
We operate a round-the-clock monitoring system, amalgamating automated tools and human moderators, to detect any signs of child harm. Users are actively encouraged to report suspicious activity, and we provide facile reporting mechanisms.

5. Collaboration with Law Enforcement
In cases of egregious violations, we offer unreserved cooperation with law enforcement agencies at all tiers, furnishing requisite evidence to assist in investigations.

6. User Education
We are proactive in educating our users about child protection and prominently display our policy. We also issue in-app notifications to remind users of their responsibilities.

7. Global Reporting
We exhort users to report any instance of child exploitation or abuse, whether on or off our platform, to the appropriate international organizations and law enforcement agencies.

9. International Data Transfers

As a global application, your data may be transferred, stored, and processed in diverse countries. These countries may possess disparate data protection laws. By using CoiMe, you consent to the transfer of your data. We implement appropriate measures to ensure your data is handled securely in accordance with this Privacy Policy.

10. Regional Rights and User Protections

• GDPR (General Data Protection Regulation)
For users in the European Union (EU) and the European Economic Area (EEA), we adhere stringently to the GDPR, ensuring transparency, accountability, and upholding your rights to access, rectify, erase, restrict processing, and data portability. Contact us at dinhnguyen0cfc9rg@gmail.com to exercise your rights.

• CCPA (California Consumer Privacy Act)
California residents enjoy enhanced privacy rights, including the right to know, delete, and opt-out of the sale of personal data. We ensure non-discrimination. Contact us to exercise your rights.

• PIPEDA (Personal Information Protection and Electronic Documents Act)
For users in Canada, we abide by PIPEDA's exacting standards for fair data collection, usage, and disclosure. Contact us if you have concerns.

• LGPD (Brazilian General Data Protection Law)
We comply with the LGPD to safeguard the data of Brazilian users and respect their rights. Contact us for any questions.

• VCDPA (Virginia Consumer Data Protection Act)
Virginia users have rights to access, delete, correct, and opt-out of targeted advertising and data sales. Contact us to exercise these rights.

We are unwavering in our commitment to respecting and protecting the privacy rights of our users across different regions and complying with applicable laws.

11. Third-Party Links

CoiMe may contain links to third-party websites or services. We disclaim responsibility for their privacy practices, and we advocate reviewing their privacy policies.

12. Changes to This Privacy Policy

We may update this Privacy Policy to reflect alterations in our practices or legal requisites. We will apprise you of any significant changes by posting the updated policy in the app and refreshing the effective date. We encourage you to review it periodically.

13. Data Controller Information

The Data Controller for your personal information is James Wilson. If you have any questions or concerns regarding the handling of your data, contact us at dinhnguyen0cfc9rg@gmail.com.

14. Contacting the Data Protection Officer (DPO)

If you have questions or concerns about data privacy, our Data Protection Officer, James Wilson, can be reached at dinhnguyen0cfc9rg@gmail.com. The DPO's office address is 502 S 9TH ST,PAGOSA SPRINGS - 81147,US.

15. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

Email: dinhnguyen0cfc9rg@gmail.com